Our friendly housekeeping staff is available for individual room cleaning, either once or twice a month. This service includes vacuuming the floor, dusting all hard surfaces, wiping down doors and outside of refrigerator, and trash/recycling removal. We'll even change your bed linens if clean replacements are provided.
The monthly service is only $99 per semester, and the bi-weekly service is only $159 per semester. When you move-in, our staff will communicate with you to set-up your cleaning times.
Miami University
Department of Housing, Dining & Guest Services
2009-2010 Student Room Cleaning Service
Terms & Conditions
Procedure and Terms:
Housing, Dining & Guest Services (HDGS) will provide student room cleaning service for students who elect to participate in the program. Student rooms will either be cleaned bi-weekly or monthly, depending upon the level of service selected. A representative from HDGS will work with each student to arrange a mutually agreeable time to provide service.
The following services will be provided each time the rooms are cleaned, regardless of the plan purchased by the student.
- All hard surfaces that can be readily reached without moving personal items will be dusted and cleaned.
- All door surfaces will be dusted/wiped down (including door frames and hinges).
- The exterior of all appliances will be wiped down and cleaned.
- The bed linens will be changed if the required linens are clean and placed on the bed to be changed. Dirty linens will be placed in a designated area.
- Trash and recycling (if accumulated in trash can/recycling bin) will be removed.
- New liners will be placed in the trash and recycling containers. (Extras will also be provided at the bottom of the receptacle)
- All carpeted areas that can be accessed without moving personal items will be vacuumed and all hard floor areas that can be accessed without moving personal items will be swept and wet mopped.
- All university mirrors and interior window glass will be cleaned.
Cleaning schedule:
If the student cancels their regularly scheduled cleaning day, every effort will be made to reschedule the appointment within the same week. Cleaning will be scheduled on an assigned day every two weeks or once a month, except on certain holidays determined by the university calendar. HDGS reserves the right to determine the service schedule and in its sole discretion and reserves the right to reschedule service upon prior notice to the student.
Payment:
The fee ($99/semester - monthly service; $159/semester - bi-weekly service) for the Student Room Cleaning Service will be posted to your student account, via the Bursar. Services that have been paid for but go unused do not carry over from month-to-month, or from service term to service term. HDGS will not provide a refund for any under-utilization of services. Except as described in the next two paragraphs, all sales are final and all payments are non-refundable.
Refunds:
A student who has signed up the Student Room Cleaning Service will have the right to cancel his or her contract within fourteen (14) days of signing this agreement and receive a full refund. After the fourteen-day period, Miami University shall have no obligation to refund any amounts paid by the student.
Room Cleaning:
HDGS will use reasonable efforts to maintain a high quality cleaning service. HDGS does not accept liability for damage due to normal cleaning. HDGS reserves the right to refuse to clean any room if the condition of the room poses a health or safety risk to staff.
Loss or Damage:
In the rare instance that property in your room is missing or damaged, the student may file a claim through the Ohio Court of Claims. HDGS is not liable for any preexisting damage to personal items in the room. Missing or damaged items must be reported to us within three (3) days of the room being cleaned.
Responsibility:
Miami staff has the responsibility of reporting any suspected illegal or inappropriate activity to the appropriate University officials.