Miami University

Staff Development

Job Enrichment - Classified Managers & Administrative Staff

This program is to encourage the growth and development of classified staff members. Staff members in the following classified management, supervisory and administrative positions may apply and be accepted into the program at any time they meet the eligibility requirements: Residence Hall Manager, Accounting Associate, Assistant Food Service Manager, Assistant Purchasing Agent, Culinary Specialist, Administrative Assistant, Manager of Sales and Service, MMCC Housekeeping Manager, Food Production Leader, Building Service Supervisor, Maintenance Repair Specialist.

Participation in this program will be discontinued if the staff member leaves the Department of Housing, Dining, and Guest Services, changes to a job classification outside of those eligible for this program, or work performance becomes unsatisfactory. This program can only be completed one time regardless of how many times an individual changes classifications within the department. There is no specific period of time in which the program has to be completed.

Completion of courses does not have to occur in a particular order. University, independent or home study courses may be added, changed, deleted, to those listed as changes are made by institutions and/or companies. It the staff member has already taken a course listed, an alternative selection or appropriate alternative must be taken. Staff participating in the program are responsible for the payment of any fees for classes. Upon successful completion of the course with a grade of "C" or higher, reimbursement will be made for any registration or seminar fees except books and travel costs. Classes or courses may not be taken credit/no credit.

Staff members earn bonus payments throughout the program for successful completion of courses and required elements. . A Job Enrichment Bonus is earned in the first day of the pay week following the certification of completion of program requirements. This includes any time requirements. Upon completing the entire program, the staff member will receive a 4% increase in their hourly rate of pay. No change in pay grade or classification will occur upon completion of the program.

Eligibility Requirements for the Job Enrichment Program
To be considered for the Job Enrichment Program, current staff members must apply and meet the following criteria:

Have satisfactorily completed working twelve (12) months, full or part-time at Miami University from last date of hire. Student employment does not count towards this time.
Have a satisfactory work record, including performance reports, with no written disciplinary action for the previous twelve (12) months, or suspension for the previous twenty-four (24) months. Once a staff member is accepted into the program, if on-the-job performance becomes unsatisfactory, it may be determined that they should not continue in the job enrichment program until performance improves for twelve (12) months.
Have a satisfactory work record, including performance reports, with no written disciplinary action for the previous twelve (12) months, or suspension for the previous twenty-four (24) months. Once a staff member is accepted into the program, if on-the-job performance becomes unsatisfactory, it may be determined that they should not continue in the job enrichment program until performance improves for twelve (12) months.
A staff member will need to have a GED or high school diploma in order to complete the program and register for some courses. (But you may still take home-study courses, attend seminars and other classes and earn the bonuses even if you don't have your GED.) Please contact us if you are interested in receiving information on how to complete your GED.

Required Elements for Completion of the Job Enrichment Program for Managers & Administrative Staff:

After a staff member has been notified of their acceptance into the Job Enrichment Program, satisfactorily completing all of the elements below will complete the Job Enrichment Program.

Many of the elements below offer "home-study" options, either through the American Management Association, The TPC System, or the Educational Institute. If you choose one of these courses, call the Office of Staff Development to order it. There is no cost to you for these courses. The books will be ordered and sent to your work location when they arrive.

1. Computer Courses (previously "Advanced Training")-complete three levels

As long as you are on-line at home, through any internet provider (Miami University, AOL, Road Runner, etc) you can take advantage of the Skill Port courses offered on-line to all Miami University faculty, staff & students. Computer Courses available through Skill Port: Microsoft Office: Word, Excel, Access, Power Point and many others.

Most of the Microsoft Office courses have 3 levels, Beginning, Intermediate and Advanced. To get credit for Job Enrichment, you must take and pass three computer courses. You may also choose to take 3 beginning level courses, or three advanced level courses. You can take any combination of three courses that you choose.

Many other courses are also available through SkillPort.

The Office of Staff Development also has laptop computers that are available to check out for a week at a time, either for job enrichment purposes, or just to use at home.

2. Communications/Human Relations Course (complete one course)

American Management Association Courses (home-study option):

Managing Conflict
Getting More Done Through Delegation
How to Delegate Effectively
Coaching for Top Performance
A Managers Guide to Human Behavior

Educational Institute Courses (home-study option):

Hospitality Supervision
Managing Hospitality Human Resources
Supervision in the Hospitality Industry
Training for the Hospitality Industry

TPC Courses (view the complete list or the sample list below):

AC Control Equipment (209)
Air-Handling Systems (438)
Basic Electricity and Electronics (201)
Basic Hydraulics (307)
Basic Mechanics (301)
Carpet and Upholstery Care (455)
Effective Spoken Communication (906)
Effective Written Communication (907)
Electrical Safety and Protection
Electrical Troubleshooting (210)
Energy Conservation Basics (376)
Floors and Floor Care Equipment (452)
Hand Tools (107)
Heating Systems Basics (442)
Heating/Cooling System Efficiency (378)
Implementing Preventative Maintenance (903)
Industrial Safety and Health (109.1)
Introduction to Carpentry (361)
Landscaping Maintenance (375)
Maintaining Floors & Other Surfaces (453)
Making Measurements (104)
Mathematics in the Plant (103)
Mechanical Drive Maintenance (341)
Performance Improvement Strategies (905)
Plumbing Systems Maintenance (367)
Portable Power Tools (108)
Power Supplies (252)
Reading Blueprints (101)
Reading Schematics (102)
Rest Room Care (454)
The Maintenance Supervisor's Role (901)
The Refrigeration Cycle (431)
Welding Principles (417)

3. Management/Business Courses (Complete two (2) courses)

American Management Association Courses (home-study option):

What Managers Do
First-Line Supervision
Leadership Skills for Managers

TPC Courses (view the complete list or the sample list below):

AC Control Equipment (209)
Air-Handling Systems (438)
Basic Electricity and Electronics (201)
Basic Hydraulics (307)
Basic Mechanics (301)
Carpet and Upholstery Care (455)
Effective Spoken Communication (906)
Effective Written Communication (907)
Electrical Safety and Protection
Electrical Troubleshooting (210)
Energy Conservation Basics (376)
Floors and Floor Care Equipment (452)
Hand Tools (107)
Heating Systems Basics (442)
Heating/Cooling System Efficiency (378)
Implementing Preventative Maintenance (903)
Industrial Safety and Health (109.1)
Introduction to Carpentry (361)
Landscaping Maintenance (375)
Maintaining Floors & Other Surfaces (453)
Making Measurements (104)
Mathematics in the Plant (103)
Mechanical Drive Maintenance (341)
Performance Improvement Strategies (905)
Plumbing Systems Maintenance (367)
Portable Power Tools (108)
Power Supplies (252)
Reading Blueprints (101)
Reading Schematics (102)
Rest Room Care (454)
The Maintenance Supervisor's Role (901)
The Refrigeration Cycle (431)
Welding Principles (417)

Educational Institute:

Managing Housekeeping Operations
Hospitality Supervision
Managing Computers in the Hospitality Industry
Planning & Control for Food & Beverage Operations
Hospitality Managerial Accounting
Quality Leadership & Management in the Hospitality Industry
Hospitality Financial Accounting
Understanding Hospitality Accounting I
Understanding Hospitality Accounting II

4. Seminar (select one seminar)

The staff member attends one 8-hour seminar (1 day) or two half-day seminars in any of the following areas: communication, human relations, health, sanitation or safety. A schedule of available seminars is sent out for managers to post each month.

These seminars may be in Cincinnati, Dayton or on campus (offered by the Office of Human Resources or the Office of Staff Development). Staff members will not lose pay to attend this seminar, however time attending a seminar outside regular hours will be unpaid time. If you cannot attend the seminar you are signed up for, you will have to wait a period of six months to sign up for another seminar. When you cancel a seminar without notice, we still must pay for your spot on that day. For budgetary purposes, each person may only go to one seminar per year (managers may request an exception to this rule for any of their staff who have specialized needs at any time). If you know you cannot attend the seminar you are signed up for, contact us at least a week in advance so your reservation can be cancelled.

5. Technical Course (select one (1) course)

Educational Institute:

Quality Sanitation Management
Purchasing for Hospitality Industry
Managing Bar & Beverage Operations
Food & Beverage Management

Similar courses from above may be substituted, if available and with advanced approval from the Senior Administrator for Staff Development. Staff members should register for non home study courses by going through the regular admission procedures of the educational institution. Upon successful completion ("C" or better), the staff member will be reimbursed for course related expenses, except for books.

TPC Training Systems: Offers over 130 technical courses for those staff members who are looking to learn more about maintenance basics. These courses include a manual with all of the lessons (including self-tests and practice tests). Once you have completed the manual, contact us to schedule a test. The test is multiple-choice (50-100 questions) and is NOT an open-book exam. If you do not pass the test the first time, you will have another chance to take the test.
TPC Courses (view the complete list or the sample list below):

AC Control Equipment (209)
Air-Handling Systems (438)
Basic Electricity and Electronics (201)
Basic Hydraulics (307)
Basic Mechanics (301)
Carpet and Upholstery Care (455)
Effective Spoken Communication (906)
Effective Written Communication (907)
Electrical Safety and Protection
Electrical Troubleshooting (210)
Energy Conservation Basics (376)
Floors and Floor Care Equipment (452)
Hand Tools (107)
Heating Systems Basics (442)
Heating/Cooling System Efficiency (378)
Implementing Preventative Maintenance (903)
Industrial Safety and Health (109.1)
Introduction to Carpentry (361)
Landscaping Maintenance (375)
Maintaining Floors & Other Surfaces (453)
Making Measurements (104)
Mathematics in the Plant (103)
Mechanical Drive Maintenance (341)
Performance Improvement Strategies (905)
Plumbing Systems Maintenance (367)
Portable Power Tools (108)
Power Supplies (252)
Reading Blueprints (101)
Reading Schematics (102)
Rest Room Care (454)
The Maintenance Supervisor's Role (901)
The Refrigeration Cycle (431)
Welding Principles (417)

6. Additional Selection (choose one)

Computer Course
Management/Business
Human Resources/Communication
Technical

Incentive Payments & Pay Increases

There is no time limit to completing the program. Bonuses (a total of $1,700) will be awarded as outlined below. Courses must be satisfactorily completed (70% or grade of "C").

Completion (Cumulative) -> Incentive Payment

2 selections -> $500
4 selections -> $500
6 selections -> $700
7 selections -> 4% promotion

The Bonus/Raise Process

A Job Enrichment Bonus is earned in the first day of the pay week following the certification of completion of program requirements. This includes any time requirements.

Depending on where we are in the payroll period, your bonus and/or raise will take anywhere from two to four weeks to appear on your check. So please be patient, and do not count on your bonus/raise until you receive a confirmation letter from the Office of Human Resources which will tell you exactly when you will receive the bonus/raise.

You can immediately start the next Job Enrichment Phase after completing this one.